Effective Date: 01-01-2024
At Dynamic Solutions Pakistan, we strive to provide the best software services to our customers. This Refund and Cancellation Policy outlines the terms under which our services can be canceled and the conditions regarding refunds.
1. No Refund Policy
Once a customer purchases a service from Dynamic Solutions Pakistan, the purchase is final and non-refundable. This policy is due to the nature of our services, which involve installation charges or setup fees. Therefore, we do not offer refunds for any of our software services.
2. Cancellation Policy
Customers can cancel their services at any time by logging into their portal using their account details. To cancel a service:
- Log into your account on [https://dspak.com](https://dspak.com).
- Navigate to the "Services" section.
- Select the service you wish to cancel.
- Choose the option to cancel the service from the next due date.
Cancellation requests will take effect from the next due date, and the service will remain active until that time.
3. Reactivation Policy
If a customer wishes to reactivate a canceled service, they will be required to pay reactivation charges. The reactivation process involves:
- Logging into your account on [https://dspak.com](https://dspak.com).
- Navigating to the "Services" section.
- Selecting the service you wish to reactivate.
- Following the prompts to complete the reactivation process, including payment of any applicable reactivation fees.
4. Non-Transferable Services
Our software services are neither refundable nor transferable. Services purchased are to be used solely by the individual or entity that made the purchase and cannot be transferred to another person or entity.
By purchasing our services, you acknowledge that you have read and agree to this Refund and Cancellation Policy.
For any questions or concerns regarding this policy, please contact our support team at [support@dspak.com](mailto:support@dspak.com).
Dynamic Solutions Pakistan
[https://dspak.com](https://dspak.com)
+92 32 99960000
