Privacy Policy
Effective Date: 15 October 2026
DSPAK (Dynamic Solutions Pakistan) ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit dspak.com ("Website") or use our services and products.
By using this Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Information You Provide
- Name, email address, and phone number
- Company or business details you share with us
- Subject and message content sent through our contact form, email, or WhatsApp
- Project or product requirements shared when requesting a quote or support
b. Device & Usage Information
- IP address, browser type, and operating system
- Pages visited, time spent, and referring website
- Error logs (for debugging and stability)
c. Cookies
- Small files stored on your device to keep the Website working and understand how it is used
2. How We Use Your Information
- Respond to enquiries and provide quotes
- Deliver and support our software, web, mobile, hosting, and related services
- Provide product demos, training, and customer support
- Improve Website performance and user experience
- Detect, debug, and prevent technical issues or misuse
3. Data Storage & Security
All data is stored securely using industry-standard practices. While we strive to protect your data, no electronic storage method is completely secure.
4. Third-Party Services
We may use trusted third-party services such as web hosting, email delivery, analytics, and embedded content (for example Google Maps, YouTube, and WhatsApp). These services only receive the information necessary to perform their functions and are governed by their own privacy policies.
5. Cookies & Tracking
- Essential cookies – required for the Website to function properly
- Analytics cookies – help us understand how visitors use the Website
You can block or delete cookies through your browser settings, though some parts of the Website may not work as expected.
6. Data Retention
We keep your information only as long as needed to respond to you, deliver our services, or meet legal obligations. You may request deletion of your data at any time.
7. Children's Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. User Rights
You have the right to access, correct, or request deletion of your data, and to contact us regarding privacy concerns.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.
10. Legal Requests & Subpoenas
We may disclose your information if required to do so by law or in response to valid legal processes such as subpoenas or court orders, only to the extent necessary to comply with the law or protect our legal rights.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@dspak.com
Phone: +92 302 5555496
Website: dspak.com
Address: Leisure Land Plaza, Timber Market Road, Taxila Cantt., Rawalpindi, Punjab 47000, Pakistan